Privacy Policy for Adventure Tribe

Effective Date: 1.1.2024

  1. Introduction

At Adventure Tribe, operated by Bc. Jan Sudek with its registered office in Prague 4, Czech Republic („we,“ „us,“ or „our“), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

  1. Data We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and other details provided during booking or inquiry.
  • Payment Information: Payment details (processed securely through third-party providers, including Stripe).
  • Booking Details: Tour reservations, group size, and special requests.
  • Technical Information: IP address, browser type, and usage data when accessing our website.
  • Website Usage Data: Data collected through our website, which may include interactions via the WordPress content management system and its plugins, such as Goodlayers.
  1. How We Use Your Data

We use your personal data for the following purposes:

  • To process and confirm your bookings.
  • To communicate with you regarding your reservations or inquiries.
  • To improve our services and customer experience.
  • To comply with legal obligations and resolve disputes.
  1. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Contractual Necessity: To fulfill our obligations under a contract, such as providing booked tours.
  • Legal Compliance: To comply with legal and regulatory requirements.
  • Legitimate Interests: To improve our services and ensure safety during activities.
  • Consent: Where applicable, we will request your consent before processing certain data.
  1. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, website hosting, or customer support.
  • Authorities: Regulatory or law enforcement agencies if required by law.
  1. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking and payment data are retained for 10 years.

  1. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Request restriction of data processing in certain circumstances.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to data processing based on legitimate interests.

To exercise your rights, please contact us at [email protected].

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encryption, secure servers, and access controls.

  1. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

  1. Use of Audio, Video, and Photographic Recordings

By making a reservation for our activities, the booking client and all participants in the group consent to the use of audio, video, and photographic recordings taken during the activities for promotional and documentation purposes. If you or any member of your group do not agree to this, please send a written objection to [email protected] prior to the activity.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated „Effective Date.“

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Adventure Tribe
Bc. Jan Sudek
Prague 4, Czech Republic
Email: [email protected]
Phone: +420 734 105 242

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